Not in your plan

See what the feature is, and which plans have it

1. Read the title: the feature's name, and whether it isn't in your plan or is switched off.
2. Read the line under it: the plan your organization is on now.
3. Read what the feature is for, and the cards of the plans that include it.

Then: Nothing your organization made in it is lost: it all waits, as it was, for when the feature is on again.

Rather not? Press Back to home to carry on with what your plan has.

Daniel opens a link a colleague sent, to a page the organization's plan does not include. The page names the feature, says what it is for, and shows the cards of the plans that have it. Daniel is not an Owner, so they ask theirs.

Get more room when your plan's number is reached

1. Follow the link in the refusal you met, when adding somebody, a unit or a file went past your plan's number.
2. Read the title, such as More staff seats, and the plans on which you would have more room.
3. If you look after billing, read your whole room and the packs your plan can add.
4. Press Open Billing to add a pack or move to another plan.

Then: Over a limit, nobody loses anything: everyone and everything stays, and only adding more waits until there is room.

Ask for a feature or more room

1. If you are an Owner or Admin, press Open Billing, and choose a plan or add a pack there.
2. Anybody else: ask your Owner. The page says so in place of the button.

Then: Billing says what to do whether or not paying online is open, and how the ORG-APP team changes a plan with you when it is not.

Who: An Owner or Admin chooses the plan and its packs; everybody else asks them.

Switch a feature back on

1. Read the title: switched off means it is in your plan already, and there is nothing to buy.
2. If you are an Owner or Admin, press Open Modules and switch it on there.
3. Anybody else: ask your Owner or an Admin, as the page says.

Then: Everything made in it before is back, as it was.

If something you used yesterday sends you here

1. Your organization's plan changed — a trial ended, or it moved to a smaller plan — or somebody switched the feature off in Settings › Features › Modules.
2. Read the title to see which: isn't in your plan, or is switched off.
3. Ask your Owner, or press Open Billing or Open Modules if you look after them.

Then: Nothing made there is deleted: it is all waiting for when the feature is on again. A change you pressed on a page left open from before was not made.